This Privacy Policy describes how ИП “Margaw Design”, a sole proprietorship registered in the Republic of Kazakhstan (“Margaw Design”, “we”, “us”, “our”), collects, uses, stores, and protects personal information of visitors and clients (“Client”, “you”, “your”). By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

If you do not agree to this Privacy Policy, you should discontinue use of our website and services.

1. Who We Are

ИП “Margaw Design” (sole proprietorship under the laws of Kazakhstan)
Registered IIN (Kazakhstan Business Identifier): 940822300926
Registered in Almaty, Kazakhstan
Owner: Ilyas Zholdasbay
Email: ilyas@margaw.design

In some cases, when payments are processed via Stripe, the payment may be collected by Margaw LLC, a Delaware limited liability company. This does not change the service provider; all services are fulfilled by ИП Margaw Design.

2. Information We Collect

We collect the following categories of information:

2.1. Information You Provide Directly

• Name

• Email address

• Company information (if applicable)

• Project details or instructions

• Documents or files you share during a project

• Communication records (email, chat, website forms)

2.2. Payment Information

If payment is made via Stripe:

• Stripe collects and processes your payment card details

• Margaw Design does not store or access your card information

Stripe may collect:

• Name

• Billing address

• Email address

• Last four digits of the card

Stripe processes this information in accordance with its own privacy policy.

2.3. Technical Information

Our website or hosting provider may collect minimal technical data automatically:

• IP address

• Browser type

• Device information

• Time of access

• Basic usage logs

We do not use Google Analytics or any advertising/tracking tools.

2.4. Cookies

We use only essential cookies needed for website functionality.
We do not use:

• Advertising cookies

• Analytics cookies

• Tracking pixels

• Third-party marketing cookies

You may adjust your browser settings to block cookies, though certain site functions may be limited.

3. How We Use Your Information

We use personal data for the following purposes:

• To provide design services

• To communicate regarding projects, inquiries, or support

• To prepare offer presentations (including Figma-based scope documents)

• To process payments and issue invoices

• To maintain records associated with client engagements

• To comply with legal and tax requirements

• To ensure the security and proper functioning of our website

• To respond to disputes or enforce agreements

We do not sell or rent your data to third parties.

4. Legal Basis for Processing (EU/EEA Clients)

When applicable, we process personal data under the following legal bases:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your explicit consent where required

5. Data Sharing

We share your data only with:

5.1. Service Providers

• Stripe (payment processing)

• Website hosting providers

• Email service providers

These third parties process data solely on our behalf and in accordance with applicable laws.

5.2. Legal Requirements

We may disclose data:

• To comply with law, regulation, or court order

• To respond to lawful requests by public authorities

• To protect our legal rights or resolve disputes

We do not share personal information with advertisers, marketers, or unrelated third parties.

6. International Data Transfers

Because we serve international clients, your data may be processed in:

• Kazakhstan

• The United States (Stripe, Margaw LLC)

• Other jurisdictions where service providers operate

By using our services, you consent to these cross-border data transfers.

7. Data Retention

We retain personal data only as long as reasonably necessary:

• To provide services

• To maintain accurate business and tax records

• To comply with legal obligations

• To enforce agreements or resolve disputes

Retention periods depend on the category of data but typically range from 3 to 7 years.

8. Data Security

We implement reasonable technical and organizational measures to safeguard data, including:

• Secure hosting infrastructure

• Encrypted communication (HTTPS)

• Access controls

• Secure storage of project files

However, no system is completely secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Restrict processing

• Request data portability

• Withdraw consent (when applicable)

To exercise these rights, contact: ilyas@margaw.design

10. Children’s Privacy

Our website and services are not directed to individuals under 18.
We do not knowingly collect personal data from minors.

If such data is discovered, it will be deleted promptly.

11. Third-Party Websites

Our website may contain links to third-party sites (e.g., Figma, Stripe).
We are not responsible for their content, privacy practices, or policies.

Please review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect upon posting on our website.
Your continued use of our services constitutes acceptance of the revised policy.

13. Contact Information

If you have questions or requests regarding this Privacy Policy, contact:

ИП “Margaw Design” (sole proprietorship under the laws of Kazakhstan)
Registered IIN (Kazakhstan Business Identifier): 940822300926
Registered in Almaty, Kazakhstan
Email: ilyas@margaw.design
Almaty, Kazakhstan